Laundry Ladies, Inc. Privacy Policy2018-10-08T20:16:09+00:00

Laundry Ladies, Inc. Privacy Policy

Effective Date: September 27th, 2018

The personal data provided to, or collected by, our Services is controlled by Laundry Ladies, Inc., San Marcos, California. If you have any concern about providing information to us or having such information used in any manner permitted by and in this Privacy Policy, you should not visit our websites, apps or otherwise use our Services.

This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit the Laundry Ladies or use our services located at www.laundryladies.com (the “Website”), and our practices for collecting, using, maintaining, protecting and disclosing such information. This Privacy Policy applies to information we collect: (i) through our Services, and (ii) in text and electronic messages between you and our Services.

This Privacy Policy does not apply to any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.

By accessing or using our Services, you agree to this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES.

Please read the information below:

  • Minors
  • Information we collect about you
  • EEA Residents
  • Where we store data
  • How we use your information
  • Disclosure of your information
  • Updating or correcting your personal data
  • Canceling your account or deleting your personal data
  • Choices regarding control of your personal data
  • Lawful Bases for Processing
  • Information related to data collected through the our service
  • Data Security
  • User Names and Passwords
  • Cookies and other technologies
  • Direct Marketing
  • Changes to this Privacy Policy
  • How do you contact us with questions?

1. Minors

We do provide services only to adults. If you are below the age of 18, you may not use our website.

If we learn we have collected or received personal information from a child under 18, we will delete that information.

If you believe we might have any information from or about a child under 18, please contact us at infor@laundryladies.com

2. INFORMATION WE COLLECT ABOUT YOU

In order to offer our services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:

(a) We collect your name, email address, and IP address. We need this information to provide you with our Services, for example, to confirm your identity and contact you.

(b) You may voluntarily provide additional information related to the registered account such as any API key provided or images or videos you choose to upload.

(b) We collect data about how and when you access your account in order to give you access and at the same time improve our Services.

(c) When you voluntarily share personal information with us in the course of offering your course and using our services, we store that Personal Information.

(d) When transactions between you and our website involve payment by credit card, debit card, checks, money orders, and/or third party online payment services, we will collect information related to the transaction as part of the course of doing business with you, including billing address, telephone number, and other information related to the transaction.

This information is collected when you sign up for our services, when you access our services or otherwise provide us with the information. In some circumstances, when you have given us express permission, we will also use and store your personal information.

3.  RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)

We work with merchants and users around the world, including in the EEA. Please note that as part of our service, we may transfer your personal information to other regions, including to Canada and the United States.

Additionally, if you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us using the contact information below.

4. WHERE WE STORE DATA

By submitting your personal data, you agree to the transfer, storing and processing of your data outside of the country where you reside. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. HOW WE USE YOUR INFORMATION

We use information held about you in the following ways:

(a) To present content from our Services in an effective manner for you and for your computer

(b) To provide you with information, products or services that you request from us or which we feel may interest you

(c) To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection

(d) If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company

(e) To allow you to participate in interactive features of our Services, when you choose to do so

(f) To contact you about our Services

(g) In any other way we may describe when you provide the information or when we prompt you regarding a new use of information about you.

6. DISCLOSURE OF YOUR INFORMATION

We will share your personal data with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except as provided herein:

(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service providers use your personal data to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; and provide order information to third parties that help us deliver the Services.

(b) We will also disclose personal data in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect our rights, reputation, property or the safety of us or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent to do so; or (vii) if we are under a duty to disclose or share your personal data in order to enforce or apply any contracts or agreement that may exist between you and us including this Privacy Policy, our Website Use Policy and our Terms of Service. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

(c) In the event that Laundry Ladies decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include your data, including personal data, among the assets transferred to the acquiring or surviving company.

7. UPDATING OR CORRECTING YOUR PERSONAL DATA

We offer settings to control and manage the personal data we have about you, including the ability to:

(a) Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).

(b) Amend or Rectify Data: You can edit some of your personal data through your account. You can also ask us to amend your data in certain cases, particularly if it is inaccurate.

(c) Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).

(d) Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

You can learn more about how to make these requests in Sections 6 and 7 of this Privacy Policy. You may also contact us using the contact information in Section 15, and we will consider your request in accordance with applicable laws.

You may change your personal data associated with your account on your “My Profile” tab.

You may also access, request deletion, and correct your personal data by submitting a data request through Customer Support or by writing to us at the address at the end of this Privacy Policy.

8. CANCELING YOUR ACCOUNT OR DELETING YOUR PERSONAL DATA

You may choose to let your subscription lapse, in which case we will retain your information for a reasonable period of time in case you choose to re-subscribe.

You may choose to close your account in which case we will delete your information, including your learning history, within 60 days of your request. However, we may retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), comply with contractual obligations (including an agreement between Laundry Ladies and your enterprise sponsor), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service or Website Use Policy, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. You can close your account on your “My Profile” tab.

If you would like to access the information that we have about your use of and access to LAUNDRY LADIES Services, please request it through your “My Profile” tab or by writing to us at the address at the end of this Privacy Policy. You can also ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., your personal data is inaccurate or unlawfully held) by submitting a data request through Customer Support or by writing to us at the addresses at the end of this Privacy Policy.

9. CHOICES REGARDING CONTROL OF YOUR PERSONAL DATA

You can access some of the information that we collect about you. For example, by logging into your account, you can access information regarding recent orders from the Websites; certain personal data we maintain about you; your communication preferences; and your payment settings.

You can ask us for a copy of your personal data in machine readable format on your “My Profile” tab. If you have questions on this process, please contact Customer Support. You may also contact us by submitting a data request by writing to us at the address at the end of this Privacy Policy, and we will consider your request in accordance with applicable laws.

With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive, or you can log into your account and update your newsletter and email subscription options. If your email address has changed and you would like to continue to receive newsletters, you will need to access your account, update your email address information in your account, and sign-up again for the newsletter. Occasionally we may send out emails concerning website disruptions.

You also have choices with respect to cookies, as described in our Cookie Policy. By modifying your browser preferences, you may be able to choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case.

10. LAWFUL BASES FOR PROCESSING

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Services you have requested) and “legitimate interests.”

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

11. INFORMATION RELATED TO DATA COLLECTED THROUGH THE LAUNDRY LADIES SERVICE

For certain services, we collect information under the direction of our clients (e.g., an entity that subscribes to the Services for use by the entity’s personnel). In this respect, we act as a data processor under applicable laws. We will retain and use this personal data as necessary to comply with our legal obligations, resolve disputes, and fulfill our obligations under those agreements with the data controllers. In these cases, the data controller will have its own privacy policy that applies to your data, including personal data. We encourage you to read their privacy policies to learn more about their data practices.

12. DATA SECURITY

Access by you to your account is available through a password and/or unique username selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters and numbers, and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and username. If you share a computer with anyone, you should always log out of your account after you are finished in order to prevent access to your information from subsequent users of that computer.

Please notify Customer Support as soon as possible if your username or password is compromised.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.

In the unlikely event that we believe that the security of your personal data in our control may have been compromised, we will try to notify you. To the extent you have provided us with your email address, we may notify you by email and you agree to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please contact Customer Support with the alternative contact information you wish to be used.

13. USER NAMES AND PASSWORDS

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

14. COOKIES AND OTHER TECHNOLOGIES

When you use our Websites we may use cookies and other technologies in order to facilitate and customize your use of our Services. Learn more about your choices regarding the use of these technologies and about our response to “do not track” signals in our Cookie Policy.

15. DIRECT MARKETING

We currently do not share personal data with third parties for their direct marketing purposes without your permission.

16. CHANGES TO THIS PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page (with a notice that the Privacy Policy has been updated on the Websites). The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this Privacy Policy to check for any changes.

Your continued use of the Services after such modifications will constitute your agreement to the updated terms of the modified Privacy Policy.

17. HOW DO YOU CONTACT US WITH QUESTIONS?

If you have questions or complaints regarding this Privacy Policy, please first contact Customer Support online. You can also reach us by physical mail at the addresses below.

If you are in the United States:

Laundry Ladies, Inc.
Melissa Robbins

info@laundryladies.com

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